Policies and Terms

Shipping & Delivery

Da’ Sauce LLC uses USPS to ship most products. Shipping and insurance are additional on each item unless otherwise specified. Expedited delivery such as Next Day Air and Second Day Air delivery are available upon request. Customers that refuse shipments will not be shipped to again. Please call (254) 732-1735 or e-mail sales@pinchewayracing.com if you have any questions regarding shipping times, shipping charges on a specific product, or any other shipping related questions.

Shipments to Puerto Rico, APO and FPO addresses, and internationally may be shipped via FedEx or USPS. These orders may be subject to additional charges over the shipping charges listed on our online order form. International customers are responsible for any duties or taxes applied to their package. Please e-mail sales@pinchewayracing.com if you would like more information.

Da’ Sauce LLC takes caution when sending products out that are high value. Any shipment totaling $800 and over will require a signature in order to be delivered. Intake manifolds and other high value items with custom work will be shipped back to customers with additional insurance added to insure both parties in the event of damage or lost shipments.

Da’ Sauce LLC has a shipping cutoff of 1:30 p.m. CST. Orders placed after that time will not be picked or shipped until the following business day. For example, if you place an order at 3:00 p.m. CST on Friday, that order will not ship until the following Monday. Although we do our best to get orders out the same day they are placed, we cannot always guarantee same day shipments.

Da’ Sauce LLC requires first-time customers paying via credit card to ship their order to the billing address to help prevent the rampant fraud in the industry. If you are a first-time customer placing an order on the website with a credit card where the billing and shipping do not match, you will be contacted by a sales associate to review your order.

Da’ Sauce LLC can no longer guarantee expedited shipments will arrive on time and these shipments are NOT eligible for refund.

Returns

Pinche Way Racing Equipment cannot accept returns.

Warranty Policy

Limited 15 Day Warranty:

Da’ Sauce LLC products are intended for competition and off-road use only. Da’ Sauce LLC products, as well as custom labor services completed by Da’ Sauce LLC, include a limited warranty for a period of 15 days after purchase. This limited warranty applies to all Da’ Sauce LLC product lines exclusively, purchased from Da’ Sauce LLC directly, or from a verified Da’ Sauce LLC dealer, in brand new condition. The customer must be able to provide proof of original purchase. This limited warranty covers any defects in material or workmanship under normal use during the warranty period. It is the customer’s responsibility to install the products correctly on their application and use the products as intended. It is solely at the discretion of Da’ Sauce LLC to decide what constitutes normal and proper use of its products. If a defect in material or workmanship is concluded, Da’ Sauce LLC will repair or replace the product at no charge to the customer, using new or refurbished replacement parts.

Third Party Products Warranty Exclusion:

Da’ Sauce LLC offers many different products from third party manufacturers. All third-party products sold by Da’ Sauce LLC in brand new condition carry the standard manufacturer’s warranty provided for that product. Da’ Sauce LLC offers no warranty for third-party products, and it is recommended that customers contact the manufacturer of the product directly.

Warranty Process:

For Da’ Sauce LLC to determine validity of a warranty claim, customers must contact us in order to determine the problem and the most appropriate solution for that customer. Most issues can be resolved with some quick troubleshooting. If Da’ Sauce LLC determines there may be a valid warranty claim, the customer will be issued and RMA number that must be placed on the box the product is being returned in. The customer is responsible for shipping cost returning the product back to Da’ Sauce LLC. If the product is found not to be a valid warranty claim, customer will be responsible for return shipping as well. Please call us at (254) 732-1735 or email us at sales@pinchewayracing.com

Payment

Da’ Sauce LLC accepts Visa, Mastercard, Discover, and American Express as well as cash, certified checks and money orders. No personal checks or COD will be allowed. International orders must be paid for via a bank wire transfer. Da’ Sauce LLC requires first-time customers paying via credit card to ship their order to the billing address to help prevent the rampant fraud in the industry. If you are a first-time customer placing an order on the website with a credit card where the billing and shipping do not match, you will be contacted by a sales associate to review your order. After submitting your order, your credit or debit card will be charged to complete your payment. Depending on the status of your order, charges may not be immediately reflected on your card.

Privacy & Security

Pinche Way Racing Equipment collects certain personal information during account registration and order checkout. This information may include name, gender, address, telephone number, and customer vehicle data. However, we will never share, give away, or sell your personal information. All personal information collected by Pinche Way Racing Equipment is used only for order fulfillment and internal marketing purposes only.

We use industry standard SSL encryption technology during all exchanges of personal information.

Liability

IMPORTANT: All appropriate safety equipment (gloves, tools etc.) must be used during the installation of this product(s). Da’ Sauce LLC accepts NO responsibility for injuries or damages resulting during and/or from the installation of any product(s).

Information Collection, Use, and Sharing

At Da’ Sauce LLC (DBA Pinche Way Racing Equipment), we have a huge respect for your privacy. Third parties (such as AdRoll) may place cookies on your browser for targeted advertising purposes. Information collected may include IP addresses, cookie identifiers and website activity. You may opt out here. We promise to not share your e-mail address, or any other customer information, with third parties. Your information is used, as necessary, to fulfill orders, keep you informed (if you wish) and for customer service. If you have any questions about the details of our privacy policy, please do not hesitate to contact us.

Copyright

Except for material in public domain under United States copyright law, all copyrighted data and material contained on the website is protected by United States and foreign copyright laws. Except as otherwise expressly provided in these terms and conditions, you may not copy, distribute, transmit, display, perform, reproduce, publish, license, modify, rewrite, create derivative works from, transfer, or sell any material contained on the website without the prior consent of the copyright owner.

Nothing provided by Pinche Way Racing Equipment may be reverse engineered, disassembled, decompiled, retransmitted in any form or by any means, resold or redistributed without the prior written consent of Pinche Way Racing Equipment. Violation of this could result in severe civil and criminal penalties.

All products and logos contained within these pages that are not owned specifically by Pinche Way Racing Equipment are used with permission and are property of their respective companies. Please do not reproduce without written permission. Prices are correct at the time of publication and are subject to change without notice. Pinche Way Racing Equipment is not responsible for misprints or typographical errors. Information contained on this website is reliable but is not guaranteed to be accurate.

Emissions & Legal Compliance

Pinche Way Racing Equipment is not responsible for parts not being smog-legal in your area. Many parts are not legal for sale or use in California, or on any pollution-controlled vehicle. It is your responsibility to be aware of your local emissions laws and checking for legality of any parts purchased. If you have any questions about the emissions-legal status of a certain part, please call (254) 732-1735 or email us at sales@pinchewayracing.com for assistance.